Technology Services Management

Your security is our priority

Our company, as a Managed Service Provider (MSP), is an organization that designs and supports the architectural structure of information systems for every business, as well as end-user systems. Our services also offer network and infrastructure management, security, monitoring, and backup of corporate data.

Our philosophy is based on cloud computing and Remote Monitoring and Management of servers and networks, as well as managing complex or repetitive tasks related to IT infrastructure or end-user systems management.

The value of our managed services is that they provide completely hands-off, outsourced IT solutions. In most cases, all that is needed is to select specific managed services. There is no need for the client to purchase, configure, or manage hardware or software.

A second key advantage of our managed services is that they are offered on an ongoing basis. Managed services are often compared to what is known as the break-fix model, where companies seek external IT help only when something goes wrong.

Under a managed service model, we always provide a service, rather than simply responding when something fails.

Our services offer a range of benefits to companies of all types:

• Providing expertise and access to specialized resources

• Covering staff shortages for managing IT systems

• Saving IT costs by providing IT services at a lower cost

• Improving cost efficiency. If many unscheduled repairs are required, paying a fixed monthly fee can be more efficient than paying per hour

• Scalability options for adding additional IT resources gradually or temporarily, depending on a company's needs

• Clear definition of management tasks and responsibilities through service provision contracts

• Providing cutting-edge expertise in cybersecurity, which can be difficult to achieve through an in-house solution

• Improving security through staff training and awareness

• Continuous 24/7 network monitoring

• Providing business continuity to prepare for or recover from a disaster

• Guidance on the latest regulatory requirements

Wakanda provided us with excellent information systems and network management services. Their staff was extremely professional and helpful.

Dimitris

★★★★★